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How Palms bet separates deposit and payout routes
How should you read Palms bet withdrawal conditions?
If you have deposited and are preparing to request a payout, the cashier is best read as two connected but different stages. We distinguish what accepts a deposit from what can return funds, because a method appearing in the deposit list does not automatically mean it supports withdrawals.
Your next round starts at Palms bet.
That difference is visible in our card routes: at Palms bet, Visa withdrawals return to the card used for deposit, while Mastercard credit cards require bank account details. Before choosing a route, check both the funding method and the conditions that apply once you request a withdrawal.
How Palms bet separates deposit and payout routes
The listed deposit options include Apple Pay, Google Pay, A1, credit and debit cards, FastPay, EasyPay, Epay, Skrill, bank transfer, Cashterminal and SmartPayments. The minimum deposit is EUR 5, and deposited funds must be wagered once before they become available for withdrawal. Treat that turnover requirement as a condition on deposited funds, not as proof that every deposit method can also pay out.
Bank transfer has an additional instruction: use IBAN BG62FINV91501017448112 and enter your username in the reference field. After making the bank deposit, contact the Support Team for details. A transfer is listed as taking 1–3 business days for a deposit, so it is a distinct route from instant deposit options such as Apple Pay.
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Before submitting a request, use this order to interpret the conditions:
- Check that the payment cardholder name matches the name on your registered account. A mismatch may result in automatic account suspension.
- Confirm that the method used to deposit has a stated withdrawal route; the table below distinguishes supported payouts from methods with restrictions.
- Make sure the deposited funds have been wagered once, and check separately for any wagering terms attached to a promotion.
- Allow for approval and verification rather than treating the request date as the start of the full payout period.
A route-by-route view of withdrawal conditions
The table compares the named withdrawal routes by their stated handling. These distinctions matter because deposit availability alone does not establish how winnings can be returned.
| Withdrawal method | Stated withdrawal handling |
|---|---|
| Visa credit or debit card | Withdrawals are sent back to the same card used for deposit. |
| Mastercard | Mastercard credit cards do not support withdrawals; bank account details are required. |
| ePay.bg | Funds can be returned to a personal ePay.bg account or collected in cash at an Easy Pay office. |
| A1 | A1 does not allow withdrawals, so another deposit and withdrawal method must be confirmed. |
| Cashterminal | Cashterminal does not support withdrawals; another method must be used for a later withdrawal. |
Payment requests are processed after approval by the Customer Service Department. The withdrawal check begins within 24 hours; verification can take up to 48 hours, and winnings may then take up to 24 hours to be credited. The stated withdrawal timeframe starts after a successfully completed check, so these stages should not be collapsed into a single guaranteed processing time.
Keep promotion wagering separate from cashier turnover
A promotion can add its own rules on top of the cashier’s deposited-funds condition. For example, the terms for the named 100 Free Spins No Deposit promotion apply 50x wagering to winnings from the spins, and the promotion is valid for three days from receipt. That is different from the one-time wagering condition on deposited funds: one does not replace or cancel the other.
When you review a balance before requesting a payout, identify whether it includes deposited funds, promotional winnings or both. Then apply the relevant requirement to each part and confirm that your intended withdrawal route supports the payment you are trying to receive. This keeps route compatibility, cashier turnover and promotion terms distinct.
